Softphone Pro
Softphone Pro is an advanced call center softphone designed for seamless integration with any SIP PBX and various industry software. It offers robust workforce management tools, enhancing team performance with over 20 online reports. Key features include DID number selection, enhanced headset compatibility, and user-friendly dashboards for streamlined operations.
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Top Softphone Pro Features
- DID number selection
- Custom header for outbound calls
- Tray icon features
- Jabra integration improvements
- Plantronics integration improvements
- Jazztel headset integration
- Long contact name hints
- Improved app stability
- Hold time tracking
- Mute/unmute protocol handler
- Incoming call answered handler
- Selective BLF transfer flags
- DTMF sequence sending
- MacOS stability improvements
- Pre-configured program sharing
- Prohibit settings changes
- Multi-language support
- Concurrent user licensing
- Real-time dashboard monitoring
- Call data collection system
