
Speech AI Connector
The Speech AI Connector seamlessly integrates existing communication channels and human agents with various AI engines, enhancing voice, video, and chat interactions. It allows for real-time assistance to agents, automated conversations, and information extraction, while enabling advanced capabilities like face recognition and customizable IVR flows through a visual designer.
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Top Speech AI Connector Features
- AI engine integration flexibility
- Real-time agent assistance
- Multi-channel communication support
- Automated conversation handling
- Context-relevant information delivery
- Face recognition capability
- Visual IVR design tool
- Metadata transfer capabilities
- Cloud and on-premises adaptability
- Cost reduction strategies
- Voice
- video
- and chat support
- Simplified IVR call flows
- Freely combinable AI engines
- Enhanced customer experience
- Automated speech recognition integration
- Fax handling in IVR
- Customizable conversational IVR
- User-friendly developer API
- Comprehensive product documentation
- Session Border Controller functionality