Surfboard
The Surfboard platform revolutionizes workforce management for support teams by seamlessly integrating with existing systems. It intelligently forecasts inbound requests, allowing for precise scheduling that aligns agent availability with demand. This ensures optimal performance, meeting service level agreements, and maintaining high customer satisfaction without the need for technical support.
Top Surfboard Alternatives
StaffTRAK Exit
The StaffTRAK Exit Interview Template is designed for small businesses with up to 50 employees, offering a cost-effective alternative to software solutions.
ShopWorks
This advanced workforce management software harnesses AI and automation to streamline employee scheduling, time tracking, and forecasting.
Team Today
Team Today revolutionizes hybrid work management by providing a clear overview of where colleagues are—whether at home, in the office, or on leave.
Common Surface
This innovative platform streamlines office management by allowing users to effortlessly book desks, meeting rooms, and parking spots in just two clicks.
Smart Workforce
Smart Workforce is an innovative workforce management software that centralizes scheduling, attendance, and staff performance data in one accessible dashboard.
ServiceMate
This innovative workforce management software simplifies scheduling, stock control, and invoicing for field service trades such as electricians and plumbers.
SkillGuard
This innovative solution enhances site safety and efficiency, ensuring that only qualified personnel are assigned...
alternative logic
Leveraging advanced technologies like RFID, it efficiently tracks goods and assets while optimizing routes and...
Rota
By consolidating staffing processes, it enables quick scheduling of internal and external staff, enhancing productivity...
SoftTech
Their expert team prioritizes client satisfaction, delivering high-quality software solutions promptly...
GoodShape
By providing personalized support for employees, it helps managers navigate absence effectively, ultimately saving significant...
hfx
It allows businesses to develop optimized schedules in minutes, aligning staff patterns with operational demands...
ProMark
Its intuitive interface caters to HR, managers, and employees alike, ensuring compliance with working time...
PARiM Software
With features like GPS Time Clock, real-time updates, and automated payroll tracking, it simplifies complex...
PeopleHours
Users can effortlessly access a real-time dashboard for active employees and duty assignments, ensuring contract...
Top Surfboard Features
- Automated shift planning
- Real-time performance tracking
- Seamless system integration
- Predictive forecasting capabilities
- Customizable scheduling rules
- Intraday scheduling adjustments
- Agent activity rotation
- Behavior trend evaluation
- Cost goal optimization
- SLA compliance monitoring
- Comprehensive reporting tools
- User-friendly interface
- Cross-platform compatibility
- Time off management integration
- AI-driven insights generation
- Workforce productivity metrics
- Simplified onboarding process
- Dynamic capacity planning
- Fair scheduling practices
- Continuous performance feedback
Top Surfboard Alternatives
- StaffTRAK Exit
- ShopWorks
- Team Today
- Common Surface
- Smart Workforce
- ServiceMate
- SkillGuard
- alternative logic
- Rota
- SoftTech
- GoodShape
- hfx
- ProMark
- PARiM Software
- PeopleHours
