SWORD
SWORD™ is a powerful customer service and job shop management software tailored for businesses with field technicians. It streamlines operations by offering client relati... SWORD™ is a powerful customer service and job shop management software tailored for businesses with field technicians. It streamlines operations by offering client relationship management, proposal creation, and job costing. Ideal for CNC machine shops and IT departments, it effectively manages service calls, maintenance planning, and invoicing, ensuring efficient dispatch and operations.
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Company Information
- Company: Access Business Communications
- Country: United States
Top SWORD Features
- Field technician dispatching
- Job shop management
- Comprehensive CRM capabilities
- Follow-up history logs
- Proposal and estimate generation
- Service order tracking
- Invoice creation and management
- Job costing for materials
- Integrated maintenance planning
- Order tracking for field service
- Remote access support
- Multi-configuration compatibility
- User-friendly interface
- ISO certification compliance tools
- Real-time service call updates
- Customizable reporting features
- Inventory management integration
- Workflow automation tools
- Client relationship tracking
- Support for multiple operating systems.
