TENIOS Voicebot
The TENIOS Voicebot API seamlessly integrates chatbots with the TENIOS Cloud Communications Platform, enabling real-time voice interactions through text-to-speech (TTS) and speech-to-text (STT) technology. This solution enhances customer service by allowing voicebots to handle incoming calls, ensuring immediate responses while facilitating smooth transitions between bots and human agents when needed.
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Top TENIOS Voicebot Features
- Voice integration with chatbots
- Real-time TTS and STT conversion
- Seamless API connectivity
- Automatic phone call handling
- Human-bot dialogue switching
- Omnichannel capabilities
- Standardized voice interface
- Support for multiple TTS/STT providers
- High data security standards
- Hosted technology in Germany
- Enhanced customer engagement
- Fast response times
- User-friendly voice interaction
- Multi-language support
- Customizable bot voice options
- Efficient IVR integration
- Voice-based customer service
- Improved customer satisfaction rates
- Intuitive voice commands
- Fun and engaging user experience
