TheySay
Transforming customer emotions into actionable insights, this platform enhances restaurant experiences by analyzing reputation and monitoring feedback across various channels. It employs a powerful semantic engine to decode sentiments, automates response management, and centralizes information, enabling personalized surveys and competitive benchmarking for informed decision-making and strategic improvements.
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Top TheySay Features
- Customer emotion analysis
- Real-time reputation tracking
- Automated negative feedback alerts
- Centralized review management
- Semantic engine insights
- Personalized response automation
- Customized satisfaction surveys
- Competitor sentiment benchmarking
- Google profile management
- Bulk updates for business listings
- Notification management system
- Anti-sabotage protection features
- Local SEO enhancement tools
- Pricing and promotion comparison
- Delivery analytics monitoring
- Tailored business reports
- Excel export for data analysis
- Comprehensive customer experience management
- Multi-platform review integration
- Crisis management anticipation tool
