Threado
Threado revolutionizes customer support with AI agents that access internal knowledge, providing instant, automated responses on platforms like Slack and MS Teams. By integrating with existing data sources, it empowers teams to resolve queries swiftly, enhance customer relations, and streamline operations—all while ensuring data security and user-friendly navigation.
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Top Threado Features
- Instant AI-powered customer support
- Automated response generation
- Seamless Slack and MS Teams integration
- No-code setup process
- Contextual and personalized assistance
- Access to unstructured data sources
- Real-time customer insights
- AI agents for internal teams
- Efficient ticket volume management
- User-friendly navigation interface
- Secure data encryption
- SOC 2 Type II certification
- In-app knowledge source tracking
- Custom-trained AI based on documentation
- Multi-platform functionality
- Community engagement tracking
- Advanced workflow automation
- Engagement with champions and rising stars
- Sentiment analysis and topic insights
- Effortless CRM functionalities.
