
TiA Chatbot
The TiA Chatbot revolutionizes customer interactions through advanced conversational AI, seamlessly integrated within the Tangentia Intelligent Automation platform. Leveraging IBM Watson, it enables natural dialogue in over 37 languages, automates routine tasks, provides robust analytics, and enhances customer service efficiency while freeing staff for more complex queries.
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Top TiA Chatbot Features
- Intelligent voice capabilities
- Multi-language support
- Real-time text-to-speech
- Custom accent options
- Advanced analytics dashboard
- Automated customer service
- RPA integration
- Legacy system access
- Token authentication
- Computer recognition authentication
- Virtual support agent
- 24/7 customer support
- Cloud-based solutions
- Scalable infrastructure
- Customizable service options
- Natural conversational flow
- Complex query escalation
- Comprehensive reporting tools
- Enhanced customer experience
- AI-powered task automation