Totalmobile Insight
Totalmobile Insight elevates field service management by focusing on employee performance through six Key Performance Areas (KPAs). Technicians' work is visually represented via scorecards, interactive maps, and heat maps, enabling managers to track productivity, compliance, and efficiency. This tool empowers organizations to enhance service quality, recognize top performers, and identify training needs effectively.
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Top Totalmobile Insight Features
- Employee performance scorecards
- Interactive shift timelines
- Comprehensive employee analytics
- Six Key Performance Areas
- League table performance rankings
- Heat-map performance visualization
- Continuous improvement analytics
- Individual performance benchmarking
- Task tracking by time/location
- Compliance monitoring tools
- Electronic timesheet generation
- Integration with back-office systems
- Training needs identification
- Best practice sharing
- Mobile device data capture
- Customer experience metric tracking
- Lone worker protection features
- Productivity and efficiency analysis
- Utilization tracking dashboard
- Effective communication of performance.
