urLive
Offering an innovative engagement solution, urLive enables customers to connect through HD video calls via a simple Infinity Link™. This unique URL can be shared across various platforms, allowing instant access to designated agents. It streamlines customer interactions, enhances trust, and effectively addresses complex inquiries without the hassle of downloads or accounts.
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Top urLive Features
- Infinity Link™ for easy access
- Dynamic call routing system
- No installation or account needed
- High-definition video quality
- Simultaneous multiple inbound calls
- Easy call scheduling option
- Attended call transfer feature
- Customizable call distribution rules
- Seamless integration with chatbots
- Real-time customer engagement
- Quick live conversation capability
- Flexible team participation
- Call queuing for efficient handling
- User-friendly web portal management
- Secure private call connections
- Brand reinforcement through personalized interactions
- Cost-effective customer communication solution
- Automation for simple inquiries
- Enhanced customer trust building
- Comprehensive customer engagement features
