ViaFlow
ViaFlow est un logiciel de gestion des communications clients qui optimise la performance des agents et améliore l'expérience client grâce à l'IA conversationnelle. Centralisez toutes vos interactions sur une plateforme unique pour une supervision intelligente et une efficacité accrue.
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Top ViaFlow Features
- Automated multi-channel messaging
- Customizable communication templates
- Real-time analytics dashboard
- Advanced segmentation capabilities
- Integrated AI-driven suggestions
- User-friendly drag-and-drop interface
- Workflow automation tools
- Personalized customer journey maps
- Cross-platform compatibility
- Multi-language support options
- Secure cloud storage solutions
- Compliance tracking and reporting
- Interactive document creation
- Dynamic content personalization
- Customer feedback collection tools
- Performance benchmarking tools
- Integration with CRM systems
- Email and SMS integration
- Scheduled message sending
- Detailed audit trails and logs
