Video RTC
Video RTC is a sophisticated unified communications software designed to enhance customer interactions through high-quality video calls. It seamlessly integrates with existing contact center solutions, enabling agents to connect with clients effectively. With features like video call recording, real-time collaboration, and secure communication protocols, it empowers organizations to elevate their service standards and streamline workflows.
Top Video RTC Alternatives
XCastLabs
Acquired by ClearlyIP, XCastLabs specializes in hosted VoIP and communication services, ensuring uninterrupted service for its clients.
Star2Star
Star2Star is a cloud-based business VoIP solution that provides you with all the tools you need to keep your team members, clients, and customers connected.
3CX
Powering communications for renowned brands like Air France and PepsiCo, this platform has evolved into a versatile solution for businesses.
CoreNexa
CoreNexa is a revolutionary UCaaS platform designed to enhance channel success with its robust Unified Communications Client and fully integrated mobile application.
Voipswitch Unified Communication
Voipswitch’s Unified Communication integrates essential PBX services with advanced collaboration features, such as HD audio/video calling, presence, and messaging, all within a single cloud solution.
UNIVERGE C
UNIVERGE C is an advanced unified communications software that seamlessly integrates telephony and collaboration tools across on-premises, cloud, or hybrid environments.
Ublux
Tailored for customer service and sales teams, it features automated workflows and built-in analytics, enhancing...
Momentum Telecom
By leveraging Microsoft Teams, it provides advanced features like AI-driven analytics, secure networking, and seamless...
Transax
Real-time communication via text or email allows for effective customer interaction and visibility into historical...
Yeastar Linkus UC Softphone
With features like call forwarding, integrated CRM support, and file sharing, it enhances remote collaboration...
UpCentral
It enhances customer engagement through shared SMS inboxes and ensures efficient scheduling...
Verizon UCCaaS
Designed for modern businesses, it provides a secure, scalable platform for call management, messaging, and...
Verge Network Solutions
With expertise in voice, contact center, and data networking, it offers customized solutions that enhance...
FortiVoice
Its robust security features safeguard communications while ensuring seamless management across devices and locations...
Synkato
It empowers teams to communicate effortlessly, whether in the office or remote, with features like...
Top Video RTC Features
- Secure video call links
- Bi-directional image capture
- Immersive background effects
- Device connection testing
- Post-call surveys and polls
- Video ID verification integration
- Agent role identification overlay
- Real-time facial recognition
- Multi-user video meetings
- Click-to-Video and Click-to-Call
- Enhanced screen sharing capabilities
- Voice-to-video call scaling
- Desktop application sharing
- QR code video call initiation
- Chat-to-Video interaction scaling
- Interoperable with existing CCaaS
- Customizable video call parameters
- Transcoding with recording support
- User-friendly web integration
- Secure token access management
