Viqal
Viqal revolutionizes guest communication for hotels by offering an AI-powered virtual concierge through WhatsApp. It streamlines interactions from pre-arrival to post-departure, allowing guests to check in, request services, and receive personalized recommendations effortlessly. With seamless integration into existing systems, hotels can enhance guest experiences while reducing staff workload.
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Top Viqal Features
- AI-powered automation
- WhatsApp integration
- Personalized upsell suggestions
- Real-time guest support
- Seamless online check-in
- Digital room key access
- 24/7 virtual concierge
- Centralized management interface
- Streamlined guest requests
- Robust data security measures
- PMS integration
- Automated reservation messaging
- Efficient multi-property management
- CSV booking uploads
- Quick staff chat takeover
- High message open rates
- Proactive messaging capabilities
- Customized guest interactions
- Enhanced guest journey experience
- Effortless booking synchronization
