Virtual Assist
Virtual Assist is an innovative claims processing software that enables businesses to efficiently connect with customers remotely. It streamlines assessments, work allocation, and data management, significantly reducing travel time and resources. User-friendly and adaptable to various business needs, Virtual Assist enhances operational efficiency while ensuring a seamless customer experience.
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Top Virtual Assist Features
- Virtual session creation
- VOIP call functionality
- Real-time video sharing
- Photo and video sharing
- Snapshot capture feature
- Session notes capability
- Automatic session recording
- Customer feedback survey
- PDF report generation
- User-friendly interface
- Multi-device compatibility
- SMS and email invitations
- Privacy compliance notifications
- Session detail management
- High-resolution snapshots
- Quick technical support access
- Customizable branding options
- Resource efficiency tools
- In-field operative instructions
- Troubleshooting guides available
