VoiceFacts
VoiceFacts empowers businesses to enhance their phone systems with customizable Interactive Voice Response (IVR) capabilities. By replacing default IVR engines, it allows seamless call flow adjustments and integration with existing PBX systems. Supporting dynamic responses and speech recognition, VoiceFacts transforms caller interactions and streamlines communication workflows effectively.
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Top VoiceFacts Features
- Customizable call flow
- Dynamic message generation
- Pre-recorded message support
- Integration with various PBX systems
- Multi-language text-to-speech
- Voice and touch-tone interaction
- Inbound call management
- Polling and feedback collection
- Call linking and transferring
- Easy programming interface
- Speech recognition compatibility
- HIPAA compliant features
- Fax over IP integration
- Voice broadcasting capabilities
- Email and SMS integration
- Fax server management
- Fax to email functionality
- Voice facts for workflows
- Real-time call analytics
- Professional prompt support
