VoIP Detective
VoIP Detective offers a robust platform for understanding and optimizing Cisco Unified Communications Manager (Callmanager). It provides insights into installation, configuration, and effective usage of Call Manager, alongside valuable scripts and tools, such as a free UCCX wallboard and techniques for custom hold music management, enhancing communication efficiency.
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Top VoIP Detective Features
- Call log analytics dashboard
- Real-time call monitoring
- Custom report generation
- Integration with Cisco UCCX
- User-friendly interface
- Call volume trend analysis
- Cost allocation by department
- Customizable alerts and notifications
- Hunt group performance tracking
- VoIP call quality metrics
- Batch phone deployment tool
- Excel-based phone registration
- Media resource usage tracking
- Comprehensive user activity logs
- Historical data retention
- Multi-site call tracking
- Flexible billing options
- Call recording and playback
- Custom hold music options
- Integration with existing UC systems
