Vonage Business
Vonage Business is a business phone system solution, enabling enterprises to streamline and enhance their voice processes with features such as custom call tagging, call monitoring and conference bridge among many others. Its entire hoard of feature’s set is divided into standard and premium packages. Its hosted VoIP service offers more than 40 in-built calling features hosted on cloud. It also provides desktop and mobile apps for enhanced function of the business phone systems.
Top Vonage Business Alternatives
- VirtualPBX
- Switch
- OfficeSuite
- Sonetel
- Omma Office
- FreedomVoice
- Phonebooth
- Cloud Phone
- 3CX Phone System
- OnSIP
- Switchvox
- VoIPstudio
- FortiVoice
- ThinkingPhones
- Xentric
Top Vonage Business Alternatives and Overview
VirtualPBX
Provides PBX VoIP service and small business phone systems that allow you to save money and focus more on your business.
Switch
Switch is a scalable business phone system that facilitates use of a single business number across devices for users.
OfficeSuite
OfficeSuite is a cloud-based VoIP business phone system that facilitates unified communications.
Sonetel
Sonetel provides business phone services enabling enterprises to have a local number of any location worldwide.
Omma Office
Omma Office offers business phone service for small enterprises using on-site hardware and cloud computing.
FreedomVoice
FreedomVoice is a small business phone system facilitating full-featured toll free numbers and local virtual phone numbers.
Phonebooth
It also facilitates voicemail transcription, call routing, and conference calling...
Cloud Phone
Virtual phone system with enterprise grade features can be managed easily through user-friendly interface...
3CX Phone System
It is vendor independent and comes pre-configured so that IT administrator can setup without extensive...
OnSIP
User can assign an auto attendant for answering phone calls and can listen to voicemail-to-email...
Switchvox
It features instant messaging, conferencing and mobility, with efficient call handling among other enterprise-level phone...
VoIPstudio
Its hosted phone system enables users to call with reduced call rates and for free...
FortiVoice
It has streamlined voice features such as auto attendants, voicemails, ring groups, and dial-by-name directory...
ThinkingPhones
The voice service does not need additional infrastructure and enables connections to multiple devices as...
Xentric
Users can buy phone numbers and access HD voice connectivity...
Vonage Business Review and Overview
Vonage Business provides a communication interface to businesses, call centers, etc. It provides cloud communication. It gives audio-video, data, and messaging facilities across UC. You can also use their API to create apps for yourself. It provides you with an easy and flexible communication environment.
Vonage Voice API
Through Voice API, you can record data for future reference and improvement. It gives you the option of advertising your virtual phone numbers along with web forms that, in turn, will generate more leads. You can track data that includes the dialed number and the call length.
In-app voice API
This helps you in having voice communication with the customers through your desktop. You can also add remote agents in the call. You can record the call. This enables you to talk with customers without revealing your phone numbers.
SIP Trunking API
This helps you to connect your private branch exchange with the cloud in a relatively short time and with high speed. You can accept calls from all over the world and hence expand your reach. It does save money by eliminating pre-provisioning trunks. You can improve your call quality by connecting the call to the nearest gateway.
Video API
It enhances customer experience because it gives visual and audio communication together. Face-to-face communication builds trust between you and the customer. It provides you global communication. You can also record or capture the video communication done between you and your customer.
Messages API
It has the facility of SMS, MMS, and social chats. It supports leading messaging channels like WhatsApp, Facebook Messenger, etc. It enables you to communicate with your customers on various social media channels as nowadays they are in trend. This methodology is also a very cost-effective technique.
In-app Messaging API
It gives you the chat facility inside your mobile app and website. It also allows the migration of the conversation that is going on between you and the customer, from mobile to your desktop. This also gives an option to the customer to choose their preferred device for conversation.
Company Information
Company Name: Vonage Marketing LLC.
Company Address: 3200 Windy Hill Road Suite 200, East Atlanta, GA, USA
Founded in: 2006
Top Features
- Call Announce & Blocking
- Call Continuity
- Call Hold
- Call Logs
- Call Transferring
- Call Screening
- Call Waiting
- Click-to-Call Me
- Cloud PBX
- Directory Assistance
- Do Not Disturb Mode
- Emergency Assistance
- Follow Me Calls
- International Long Distance
- Multiple Devices
- Paperless Faxes
- Seven-Digit Dialing
- Unified Inbox
- Virtual Mailbox & Voicemail
- Custom Call Tagging
- Local & Geographic Number
- Main Company Number
- Hold Music
- Toll-free Numbers
- Virtual Receptionist
- Call Groups
- Monitoring Calls
- Call Queue
- Paging Group
- Simultaneous Ring
- Company-Wide Call Recording
- On-demand Call Recording
- Call Conference
- Conference Bridge
- Mobile Application
- Call Pass
- Cell Phone Integration
- Text Messaging
- Voicemail to Email
- Visual Voicemail
- Busy Lamp Field
- Dashboard Presence
- Caller ID
- Blocking Caller ID
- Dynamic Caller ID
- Setup Caller ID
- Admin Portal
- User Portal
- Vonage Service Portal