Zoho Zia
Zia, the AI sales assistant, streamlines business operations by analyzing customer interactions and sales patterns. It predicts optimal contact times, recommends cross-sells, and automates routine processes. With advanced reporting capabilities and real-time anomaly detection, Zia empowers sales teams to enhance productivity and focus on high-value opportunities, ensuring timely responses and improved customer satisfaction.
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Top Zoho Zia Features
- Cross-sell product recommendations
- Optimal contact timing
- Workflow and macro suggestions
- Automated lead information scraping
- Voice-activated record updates
- Deal closure predictions
- Anomaly detection alerts
- Lead distribution optimization
- On-the-fly report generation
- Interactive data visualization
- Multi-language chat translations
- Contextual grammar improvements
- Sentiment analysis for support tickets
- Common query chatbot integration
- Real-time sales performance updates
- Personalized customer journey insights
- Historical interaction analysis
- Task delegation based on patterns
- Notebook tagging recommendations
- Natural language data querying
