Brillion
Transforming utility customer relationships, this platform empowers utilities to engage through targeted, easy-to-understand videos and interactive tools. By streamlining program management and automating processes from enrollment to payment, it enhances user understanding, encourages participation, and fosters a sense of partnership, driving sustainability and trust within local communities.
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Top Brillion Features
- Targeted customer engagement messages
- Easy-to-understand video content
- Interactive energy reporting tools
- User-friendly calculators and tools
- Automated program delivery processes
- Streamlined rebate reimbursement system
- End-to-end user experience management
- Customizable utility communication strategies
- Real-time customer feedback integration
- Enhanced customer enrollment processes
- Comprehensive program management oversight
- Machine learning for audience education
- AI-driven customer insights
- Community-focused engagement initiatives
- Multi-channel communication options
- Sustainability commitment tracking
- Data-driven decision-making support
- Personalized energy savings recommendations
- Seamless reporting to oversight bodies
- Trust-building communication strategies
