InteliConvo
The InteliConvo® Speech Analytics Platform leverages advanced AI to enhance customer interactions by analyzing audio calls in Hindi, English, and 46 other languages with high transcription accuracy. It identifies potential leads and debt defaulters through voice tone and sentiment analysis, providing businesses with actionable insights for improving brand image and customer relations.
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Top InteliConvo Features
- Multilingual transcription support
- High transcription accuracy
- On-premise or cloud deployment
- Cloud agnostic platform
- AI-driven lead detection
- Customer buying intent analysis
- Voice attributes identification
- Accurate debt defaulter detection
- Tone and sentiment analysis
- Unlawful word detection
- Negative sentiment insights
- High tone detection
- Complete conversation analysis
- Brand image improvement insights
- Real-time feedback collection
- Customizable reporting tools
- Compliance monitoring capabilities
- Enhanced customer experience insights
- Actionable business intelligence
- Scalable architecture
