
Recordsure
This speech analytics software revolutionizes post-conversation assessments by creating reliable audio records for government and public sector interactions. Its advanced AI enhances efficiency and accuracy in file reviews, directing Quality Assurance teams to high-risk cases. With seamless access to recorded conversations, it provides invaluable insights for compliance and risk management.
Top Recordsure Alternatives
Fonetik
Empowering contact centre agents, MOJO-CX© harnesses advanced analytics to transform customer interactions across all channels.
Knovvu Analytics
Knovvu Analytics transforms customer interactions across all channels into actionable insights.
Awaken Conversations
Awaken Conversations is a speech analytics software designed to capture every customer interaction across calls, emails, and social media.
Talkmap
This speech analytics software revolutionizes customer interactions by converting every conversation into actionable insights.
DeepTranscript
Transcribing audio recordings from calls, meetings, and tutorials, this service achieves an impressive accuracy of up to 98%.
ContactPoint 360
This innovative speech analytics software enhances customer experience by leveraging AI-driven insights to optimize interactions.
Contexta360
With modular Snap-In features, it seamlessly integrates into existing systems, offering tools for real-time analysis...
Call Journey
By utilizing AI-driven insights, it transforms customer interactions into actionable intelligence, enabling businesses to enhance...
Xdroid Voice Analytics
This solution enhances agent performance through personalized feedback, monitors compliance with regulations, measures productivity metrics...
Speech Analytics
By leveraging AI and machine learning, it enhances quality assurance, compliance, and customer experience, reducing...
Verint Speech Analytics
By leveraging AI-powered tools, it uncovers key themes affecting customer experience, enhances agent performance, and...
InteliConvo
It identifies potential leads and debt defaulters through voice tone and sentiment analysis, providing businesses...
Yandex SpeechSense
By tagging dialogs, it enables swift identification of key characteristics and monitoring of service quality...
SpeechFit
Users can easily record and annotate audio, sync in real-time, and customize their therapy experience...
Alvaria Engagement Analytics
The March 2023 update introduces tools to analyze customer emotions such as satisfaction and churn...
Top Recordsure Features
- Automated post-conversation assessments
- Reliable audio record creation
- Government-focused conversation recording
- Enhanced file review efficiency
- AI-driven risk identification
- Contextual language understanding
- Superior accuracy in reviews
- Targeted high-risk case selection
- Intelligent document analytics tools
- Tamper-proof recording capability
- Easy-to-search web portal
- Streamlined compliance management
- In-depth technical expertise support
- Engagement with multiple communication channels
- Efficient monitoring and evidencing
- Real-time insights generation
- Risk management optimization
- Scalable performance improvement
- AI-assisted quality assurance
- Continuous regulatory updates tracking