RightAnswers

RightAnswers

RightAnswers is an enterprise knowledge hub designed to provide all information and content at a single place to avoid searching too many sources for knowledge. The application can easily integrate with enterprise CRM and other software. It allows organizations to offer a cloud-based knowledge base and self-service platform to deliver outstanding customer experience. RightAnswers knowledge system helps agents deliver accurate answers and employees find their own answers.

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Top RightAnswers Features

  • AI-powered knowledge creation
  • Federated search integration
  • One-click article generation
  • Industry-leading NLP technology
  • Smart answers for quick resolutions
  • Customizable AI deployment options
  • No-code browser extension
  • Pre-built troubleshooting articles
  • Omnichannel knowledge management
  • Automated low-value ticket deflection
  • Integration with diverse knowledge sources
  • Comprehensive CRM/ITSM integrations
  • Enhanced self-service adoption
  • High-quality content validation
  • Connected knowledge across applications
  • Fast and accurate search results
  • Automated process improvements
  • Human-in-the-loop support
  • Compliance-focused knowledge management
  • Transformative customer engagement solutions.