Samanage
Samanage is a cloud-based help desk and IT asset management software that helps you to provide faster service to your customers. It features service desk, ticket management, service catalog, self-service portal, problem management, change management, knowledge base, asset management, hardware inventory, and more. The price for the software can be requested directly to the company.
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Samanage Review and Overview
Information Technology Service Management is a difficult task if you not have the proper software for complete management. Samanage has now joined SolarWinds and is being called SolarWinds service desk and provides the industry’s best service desk solution. It provides a complete solution for incident management, change management, asset management, problem management, reporting, discovery, service catalog knowledge base, and service portal as well.
Services offered by Samanage
Many types of solutions are offered by SolarWinds service desk that includes complete IT management package, departmental management facilities as well as complete industry coverage for financial as well as health care industries. SolarWinds is providing all kinds of ITIL and ITSM services, along with good customer service and the best software. It also provides facilities for the management of the inventories of computers and in auditing as well. The service desk services provided by SolarWinds and manage covers all the necessities and advanced level requirements of a service desk.
What more does it provide?
Solarwinds app also collaborated with different Google apps, Slack, Jira, Zendesk and GPR to provide you better services of complete service desk solutions. The high-quality level of automation provided by Samanage and SolarWind includes more than 150 different methods to implement this automation in your service platform. The software is also available for the complete management of separate departments, whether it is the information technology department or HR department or facilities management.
These services are available for various automation and mobile platforms, documentation is also available. Due to the high-quality services that SolarWinds services provide, the number of customers who are migrating to SolarWinds has now the count in thousands.
The bottom line for Samanage
No matter what kind of services that you need, whether it's a ticketing software, risk detection software, change or asset management, SolarWinds and Samanage service desk solution have got your back for all the requirements related to Information Technology Service Management. Since Samanage is a high-level quality service provider of service desk solution, it has managed to keep its reputation high in the market and has received thousands of great reviews from across different industries. they also received many awards for providing the best services to their customers.
