Top Signpost Alternatives

Signpost is a recognized company that develops CRM tools and marketing automation software. They offer their services mainly to local businesses, helping them to improve their customer relationships. Formed in 2010, they have served many local businesses in growing up. As per their data, over 20k local businesses use their product. A sharp increase in ratings by 35% and 14% in revenue is seen, along with 3x contact lists.

Signpost has some big investors like Spark Capitals, OpenView, Scout Ventures, etc. They offer three leading solutions, namely Basic, Essential, and Premium version. It has been awarded multiple times by the likes of Forbes, Crain’s NY, Austin Statesman, and many more.

Signpost CRM and Marketing Tools

Signpost’ three base plans are priced at $199, 299, and $399 per month. In the Basic edition, Signpost offers CRM, Email Data collection, Reviews/feedbacks, and testimonials. You also get unlimited chat and email support. Basically, these are part of the contact database and Email capture tools.

As for the Essential plans, it has added support for presence management and offers for new customers, repeat business and referral campaigns. Signpost has additional text activation, advanced tracking, and quarterly analytics reports. They have included multiple support options with custom onboarding, campaign creation support, and exclusive webinar insights.

The main working principle of Signpost is like lead generation products. Once the customers searches and leave a product, Signpost prompts the businesses to include new offers. After the purchase, they are directed to review the items. This is followed by referrals from other businesses. This is the entire cycle that helps in increasing sales and reviews/ratings of a business’ product.

Basically, Signpost offers a sleek solution via capturing contacts, engaging contacts, and autopilot marketing. The Capture Contact feature is used via Mia, a smart AI assistant. It can collect data from phone, social media, and emails about a purchase. This will then create a contact list with varied preferences and data for each customer. After this, all the acts of consumer engagement are carried out via reviews, ratings, and referrals. Autopilot marketing and integration collect and manage the rest of the connected data.

Signpost is truly a good solution for the local business that needs CRM, customer improvement and satisfaction, ratings, and survey management services.