AgenTrak
AgenTrak is a robust employee monitoring software that enables organizations to gain real-time insights into agent performance and compliance. Designed specifically for contact centers, it allows employers to track activities remotely, enhance training, and ensure adherence to processes, ultimately driving efficiency and improving customer outcomes while reducing operational costs.
Top AgenTrak Alternatives
MoniVisor
MoniVisor is an advanced employee monitoring software designed for seamless tracking of digital activities on Windows and macOS devices.
OPX
OPX revolutionizes workforce management by transforming extensive data into actionable insights effortlessly.
WorkTime Corporate
This employee monitoring software promotes a socially responsible approach to tracking productivity, attendance, and software usage.
PC Monitor Pro
PC Monitor Pro enhances workplace efficiency by providing critical insights into employee productivity and securing company documentation.
WorkTime Cloud
An innovative solution for effective employee monitoring, this software enhances workplace productivity while promoting a socially responsible approach.
SpyX
This employee monitoring software empowers users to oversee critical communications and activities across various platforms.
EaseMon
With features that monitor web visits, app usage, and time spent on projects, it empowers...
Worktivity
Its innovative features include task tracking, real-time employee monitoring, and visual progress capture through screenshots...
Activeye
With features like real-time monitoring, automated time tracking, and keystroke logging, it enhances workplace efficiency...
OneTone.ai
By leveraging real-time data, it enhanced productivity, enabled swift agent comparisons, and identified critical issues...
Emplens
With no installation needed on employee devices, it ensures privacy compliance while integrating seamlessly with...
Tistro
By seamlessly integrating with existing workflows, it provides real-time insights into employee activity, enabling managers...
Workahub
Designed to enhance productivity, it empowers teams to identify time usage patterns and optimize workflows...
Top AgenTrak Features
- Real-time employee monitoring
- Customizable smartboards
- Comprehensive compliance tools
- Inbound service monitoring
- Integrated TPS/CTPS screening
- Mobile access for agents
- Bespoke reporting dashboards
- Real-time data analytics
- Proactive workforce management
- Seamless integration with platforms
- Tailored training programs
- Agile and innovative technology
- Experienced global services team
- Quick deployment and configuration
- GDPR compliance support
- Performance and compliance tracking
- Health check for processes
- Agent-first HR solutions
- Continuous product updates
- Secure data handling practices
