
AlloIntelligence
Analyzing 100% of agent-customer conversations, AlloIntelligence reveals critical insights that enhance revenue, operational efficiency, and compliance. By identifying customer satisfaction drivers and pain points, it streamlines processes and reduces agents' workloads. With 142 languages supported and tailored models for diverse sectors, businesses can implement targeted action plans effectively.
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Top AlloIntelligence Features
- 100% conversation analysis
- Real-time customer insights
- Satisfaction and dissatisfaction tracking
- Root cause analysis
- Customizable understanding models
- Multi-language support
- Integration with 1000+ data sources
- Tailored agent performance feedback
- Rapid implementation of action plans
- Detailed irritations identification
- Compliance risk mitigation
- Reduced Average Handling Time
- AI-driven conversation evaluation
- Cost-effective ROI solutions
- Flexible voice customization options
- Insights across 20+ sectors
- Automated monitoring of tickets
- Actionable sales conversion insights
- Efficient workload management
- Enhanced team collaboration tools