Amdocs Customer Experience Suite

Amdocs Customer Experience Suite

The Amdocs Customer Experience Suite delivers agile, AI-driven BSS/OSS solutions that enhance operational efficiency for communications service providers. Its modular design features agent-driven automation and open architecture, enabling tailored workflows and personalized customer experiences across all channels. This suite empowers telcos to innovate rapidly and monetize their networks effectively.

Top Amdocs Customer Experience Suite Alternatives

1

HPE OSS Fulfillment

HPE OSS Fulfillment enhances telecom operations by automating and orchestrating service delivery.

2

Mavenir Digital Enablement (MDE)

Mavenir Digital Enablement (MDE) is a cloud-native, catalog-driven Business Support System (BSS) that empowers Communication Service Providers (CSPs) to swiftly launch innovative 5G services.

3

CostGuard

CostGuard is a cutting-edge, cloud-based B/OSS platform designed to empower telecom providers with advanced automation capabilities.

4

CSG Encompass

CSG Encompass empowers businesses with a cloud-native SaaS platform designed for real-time rating, charging, and billing.

5

Totogi

Transforming telco operations, Totogi empowers Communication Service Providers (CSPs) to embrace AI-driven agility.

6

CSG Singleview

CSG Singleview is a robust billing and revenue management platform designed for communication service providers.

7

OSS360

This software enhances operational efficiency by automating service provisioning, facilitating real-time data exchange, and optimizing...

8

Prodapt

Through innovative technologies and a commitment to sustainability, Prodapt accelerates digital transformation for communication service...

9

Infraon OSS

It provides rich data insights for addressing network challenges, ensures seamless operation across hybrid and...

10

Gigs

With plug-and-play checkout, integrated multi-currency payments, and an AI-driven customer support assistant, companies can enhance...

11

BeQuick

With seamless provisioning, billing, and advanced analytics, this platform supports MVNOs in navigating the telecom...

12

Alepo Digital BSS

It streamlines service management through a modular architecture, enabling phased rollouts...

13

CDG Elements

It enhances operational efficiency with capabilities in provisioning, ticketing, and analytics, while seamlessly integrating AI...

14

Auris

Since 2002, it has been a trusted partner, offering customizable solutions for real-time product development...

15

Ericsson Digital BSS

It facilitates diverse revenue streams across B2C, B2B, and B2B2X sectors, optimizing opportunities from traditional...

Top Amdocs Customer Experience Suite Features

  • Agent-driven automation
  • Modular design
  • Open architecture
  • Configurable experiences
  • Digital-first approach
  • AI-driven solutions
  • Personalized omni-channel experience
  • Seamless partner integration
  • Cloud-native applications
  • Zero-touch operations
  • Low-code technologies
  • Break data silos
  • Flexible consumption models
  • Rapid service monetization
  • Robust customer lifecycle management
  • Enhanced customer satisfaction
  • B2B and B2B2x support
  • 5G network orchestration
  • Innovative bundling of services
  • Intuitive digital experiences.