BigContacts
Designed for enhancing customer relationships, this social CRM software automatically enriches contact profiles by sourcing information from over 100 platforms using email addresses. Users can effortlessly track social media interactions, engage with prospects, and access integrated analytics, all while streamlining communication and improving customer service through a unified platform.
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Top BigContacts Features
- AI-powered profile enrichment
- Automatic social media updates
- Social media profile links
- Multi-channel engagement tools
- Real-time conversation monitoring
- Enhanced personalized outreach
- Unified communication history
- Detailed activity timelines
- Powerful analytics tracking
- Two-way data synchronization
- Easy team collaboration
- Instant customer support access
- Contextual conversation tracking
- Lead capture automation
- Optimized engagement opportunities
- Simplified CRM setup process
- Insightful performance reporting
- Customizable engagement channels
- Customer preference visibility
- Social listening capabilities
