Call Tracking Metrics
CallTrackingMetrics helps marketing and advertising agencies for tracking their phone calls, so that they can optimize their marketing campaigns by determining which adverts work out and which don’t. Business owners can also know about who is performing and who is not. Also, it assists people to know which advertisements lead to calls. The software provides all the necessary information that people need to know about advertising or marketing campaigns.
Top Call Tracking Metrics Alternatives
TrackBiz
With TrackBiz, users can select a local or toll-free virtual phone number tailored to their preferred area, redirecting calls to their existing call center or mobile device.
Keypad
Keypad is an innovative call tracking software designed to enhance customer engagement through 24/7 live receptionists, outreach, and web chat functionalities.
CallRoot
CallRoot is a powerful call tracking software that empowers marketing teams to optimize campaigns and enhance performance.
Call Source
CallSource, a call tracking platform tracks calls for examining the sales, training and marketing aspects of businesses.
Car Wars
Car Wars provides AI and ML-powered solutions for lead generation through clear and consistent communication by phone calls and text messages.
Cloud Contact Center
The Cloud Contact Center is an advanced call tracking software designed to enhance communication efficiency.
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Call Tracking Metrics Review and Overview
In this age of modernization, every business must be able to manage call tracking to thrive and survive. Call tracking allows businesses to track campaigns that drive the most calls and most revenue. Call Tracking Metrics is evolving to become the best call tracking service available. Established in sales, marketing, and customer support, Call Tracking Metrics is the first and only digital platform to use call tracking intelligence.
Smart Routing Feature
This feature tracks the caller's online activity, their demographic information, and their history with your business and allows you to route those calls based on custom fields that you create. It provides a unique number to all the advertising campaigns. Using this feature, you can know the source advertisement that generated the call. Customer satisfaction is one of the highest priorities of any business and improved with increasing conversions and the overall efficiency of the call center. This feature is very easily accessed, is based on simple set up configurations that can be changed by the user any time.
Intelligent Automation Feature
Automation is a must-have for all businesses. Call Tracking Metrics gives you a platform to manage all your conversions and calls in a smart, intelligent, and customizable cloud-based solution. Their UCaaS platform which provides you all the information of the person calling, the advertisement being referred, and their previous interactions with your company. Every recent activity of the caller is displayed for you to optimize the call decisively. Information such as the previous agent they contacted, the location nearest to the customer, and the actions taken by the customer on your website are shown to conditionally direct calls, texts, and forms.
Flexibility
Flexibility is unsurpassed with the tracking of all media sources using dynamic numbers and UTM codes. You can set up a 30 person business and have them operating effectively in 30 minutes using features like the texting platform. Call Tracking Metrics provides an absolute call center system built right in with zero per-user charges.
Top Call Tracking Metrics Features
- Advanced call analytics
- Automated lead nurturing
- AI-driven conversation insights
- Dynamic number insertion
- Customizable call routing
- Comprehensive marketing visibility
- Real-time call monitoring
- White label agency solutions
- Flexible sub-account management
- Integration with top platforms
- Enhanced data security measures
- HIPAA-compliant solutions
- Custom billing options
- Developer-friendly API resources
- Lambda function support
- Multi-channel engagement tools
- Lead conversion tracking
- Call transcription analysis
- First-party data utilization
- Performance optimization recommendations
