Cloud Telephony Software
This cloud telephony software streamlines communication for businesses of all sizes, enhancing customer engagement and operational efficiency. It enables seamless call management, featuring advanced routing methods, integrated CRM capabilities, and automated feedback collection. Users benefit from real-time agent performance tracking and professional business phone solutions, all accessible from any location.
Top Cloud Telephony Software Alternatives
CDR Analyzer
The CDR Analyzer is a robust tool for in-depth analysis of various Call Detail Records, including Single and Multiple Numbers and Tower CDRs.
Veloice
Users can visualize their data effortlessly upon logging into the portal, where every call is categorized automatically into insightful charts and reports.
SparkTG
Revolutionizing cloud telephony, SparkTG delivers advanced cloud IVR solutions designed to enhance customer trust and boost sales.
VoxCPaaS
VoxCPaaS is a robust telephony software that revolutionizes communication through integrated APIs for SMS, voice, video, and chat.
Galaxy+
Galaxy+ revolutionizes customer interaction management by providing businesses with intuitive tools for lead generation and customer care.
ZepCall
ZepCall offers a seamless click-to-call solution that allows website visitors to connect with businesses instantly through a virtual number.
Call+
Users can easily make calls from anywhere, utilizing custom private numbers that keep personal information...
Exotel
From intelligent voicebots and chatbots to seamless omnichannel experiences, it enhances agent efficiency and personalization...
Alohaa
Businesses can efficiently set up customer support lines, manage calls, and automate interactions...
MyOperator
With features such as integrated communication, advanced campaign management, CRM integration, and automated service via...
YakoVoice
With a redundant infrastructure across multiple regions, it guarantees high availability and efficient failover management...
Tata Communications
By streamlining customer interactions and integrating advanced network security, it enables businesses to optimize their...
Telecommunication solution
This cloud-based telephony software revolutionizes communication, offering high-quality voice and advanced features accessible from desk...
Knowlarity
Its features include AI-driven solutions, real-time monitoring, and seamless CRM integration...
HoduPBX
It seamlessly integrates features like multi-level IVR, real-time analytics, and SMS hosting, allowing companies to...
Top Cloud Telephony Software Features
- Virtual receptionist capabilities
- Multi-level IVR system
- Real-time call analytics
- Dedicated caller IDs
- Automated post-call surveys
- Seamless CRM integration
- Click-to-call functionality
- Customizable routing methodologies
- Toll-free virtual numbers
- Feedback gathering automations
- Call monitoring tools
- Agent performance tracking
- Privacy-preserving communication
- Account alert notifications
- WFH support tools
- Efficient candidate interviewing
- DND filtering capabilities
- Scalable cloud infrastructure
- Audio conferencing solutions
- Integrated communication channels
