Exotel
Exotel revolutionizes customer engagement with AI-driven solutions that streamline communication across channels. From intelligent voicebots and chatbots to seamless omnichannel experiences, it enhances agent efficiency and personalization. By leveraging advanced analytics, it transforms interactions into valuable insights, driving satisfaction and loyalty while ensuring compliance and secure connectivity.
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Top Exotel Features
- AI-powered customer insights
- Cross-channel communication platform
- Context-aware campaign engagement
- Automated quality analysis
- Unified omnichannel experiences
- Personalized customer support automation
- Seamless integration with CRM systems
- GenAI voicebots for efficiency
- Scalable PSTN and digital voice
- Advanced dialers for conversions
- Secure voice connectivity
- No-code communication APIs
- Contextual customer journey tracking
- Real-time sentiment analysis
- Efficient debt collection automation
- Agent productivity enhancement tools
- Voice enablement for bots
- Multi-telco partner switching
- Fast and reliable connectivity
- Automated customer interaction verification
