ConnectWise PSA
This professional services automation software offers integrated front and back office solutions tailored for managed service providers. It efficiently manages customer endpoints, safeguards critical business assets, and streamlines operations through powerful automation. With a unified platform and extensive integrations, it enhances productivity, supports effective project management, and accelerates billing processes.
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Top ConnectWise PSA Features
- Integrated front and back office solutions
- Centralized IT management
- AI assistance for hyperautomation
- Pipeline building tools
- Automated billing processes
- Time tracking by client
- project
- or task
- Robust project management capabilities
- Service desk optimization
- Powerful reporting engine
- Ticket triaging with AI
- Seamless third-party integrations
- Customer data management
- SLA tracking and monitoring
- Procurement process automation
- Enhanced customer relationship management
- Customizable dashboards and insights
- Continuous product innovation
- Peer group networking opportunities
- Business-driven insights and guidance
- Comprehensive training resources.
