ConSol CM Customer Servicce
ConSol CM Customer Service streamlines customer inquiries by consolidating various communication channels like email, phone, and chat into a single system. It efficiently manages tickets, tracks performance metrics, and provides insights for optimization. With integrated AI support, it enhances response accuracy and creates satisfaction surveys, ensuring timely and professional issue resolution.
Top ConSol CM Customer Servicce Alternatives
WISO Mein Buro
WISO Mein Büro is a powerful Customer Relationship Management software designed to streamline business processes.
Scopevisio
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iMarket
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cobra CRM
Cobra CRM is an innovative Customer Relationship Management software designed to enhance success in sales, marketing, and service.
WISO Mein Büro 365
WISO Mein Büro 365 ist die führende CRM-Software für effizientes Büro-Management.
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Top ConSol CM Customer Servicce Features
- Centralized customer inquiry management
- Multi-channel ticket consolidation
- Detailed ticket processing analytics
- Customizable workflow automation
- AI integration for customer service
- GDPR-compliant data handling
- Internal knowledge database access
- Intelligent full-text search capability
- Customer satisfaction survey creation
- Performance tracking and optimization insights
- Ticket prioritization and delegation
- External knowledge base via ChatGPT
- Regular external security audits
- ISO 27001 certification
- ISO 9001 quality management
- Hosted on German servers
- Free demo and test environment
- Exceptional customer reviews on OMR
- Top-rated helpdesk software
- Continuous product development.
Top ConSol CM Customer Servicce Alternatives
- WISO Mein Buro
- Scopevisio
- iMarket
- cobra CRM
- WISO Mein Büro 365
- DTAD 360
- CAS genesisWorld
- Salestron
- daypaio
- ADITO
- Samdock
- CargoSoft CRM
- Wice CRM
- GEDYS IntraWare
- CentralStationCRM
