CX Network

CX Network

By: CX Network

CX Network is one of the most renowned names in the customer experience industry. The company's primary mission remains to bring customer service delivery closer to the customer's expectation of service. The platform holds engaging podcasts, webinars, and news besides its wide range of insightful reports and videos. Their network includes critical decision-makers form the fields of finance, marketing, and customer service, who are willing to deliver outstanding and unparalleled customer service experience.

Based on 1 Vote
Top CX Network Alternatives
  • Plush
  • Discourse
  • Disciple
  • Phorum
  • MemberHub
  • Flarum
  • Vanilla Forums
  • Discuz!
  • Hivebrite
  • UBB Forum
  • ZetaBoards
  • Muut
  • VerticalScope
  • FluxBB
  • Brilliant Directories
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Top CX Network Alternatives and Overview



Plush is the most polished, user-friendly forum experience ever, featuring real-time discussions, beautiful design, an integrated blog, member directory, private messaging, paid subscriptions and a world-class mobile experience.

By: Plush Content Ltd From UK


Discourse is a free open source forum builder application that allows users to create community websites and host or embed them online.

By: Civilized Discourse Construction Kit, Inc.
Based on 18 Votes


Disciple is a community-building platform that allows users to build different cohorts of people focussed around specific topics.

By: Disciple
Based on 11 Votes


Phorum is free, open-source PHP and MyQL based forum software that can easily integrate itself with any website or platform that meets its basic requirements.



MemberHub is an online community management tool to manage groups over the internet.

By: MemberHub
Based on 7 Votes


Flarum is a free forums software and CMS platform, suitable for personal discussions and business communities.


Vanilla Forums

Vanilla open source community platform is suitable for individuals and small businesses...

By: Vanilla From Canada
Based on 66 Votes


By: Tencent
Based on 1 Vote


With the accessibility features of Hivebrite, you can stay in touch with your members, irrespective...

By: Hivebrite
Based on 26 Votes

UBB Forum

The forum interface is easy enough for community members to share their ideas and feedbacks...

By: Social Strata, Inc. From USA


Build a brand new community of like-minded individuals or migrate your existing community to ZetaBoards...

By: Zathyus Networks, Inc.
Based on 1 Vote


It creates forums and commentaries for a website to carry out a discussion...

By: Muut, Inc.
Based on 2 Votes


Organizations advertise their product on the platform to reach their targeted audience...

By: VerticalScope
Based on 1 Vote


The installation and set up is easy enough for even a non-technical person to start...


Brilliant Directories

Brilliant Directories is an online community management software with several eye-catching in-built tools and easy-to-use...

By: Brilliant Directories
Based on 50 Votes

CX Network Review and Overview

CX Network, established in 2012, aims at supporting professionals to bridge the gap between customer expectations and practical experience. According to multiple surveys, the company states that nearly 74% of business buyers and 63% of consumers are willing to pay more for more significant and satisfying customer experience (CX). The CX Network incorporates global decision-makers in the fields of marketing, digital, insight, service, and customer experience.  The company drives leadership in businesses by sparking innovation and project breakthroughs, thereby revolutionizing the customer service industry.

How They Do It

CX Network provides the most recent customer experience trends, including market disrupters and critical challenges, which define the industry direction. The platform hosts authenticated webinars and podcasts to relay the current industry standards to the most relevant audience pools. Moreover, their videos and reports on customer experience help marketers in optimizing their CX strategy and achieve specific business goals. CX Network prioritizes the customer service aspect of the entire experience by focusing several of their content on this topic.  Their insightful report on The Global State of Customer Experience 2020 remains one among its many bestsellers.

Optimizing Digital Experience

Current industrial trends require businesses to align themselves in line with the global digital revolution. The modern digital landscape demands that optimized digital experience be available at any time and any place to customers who are interested in engaging with your business. Implementation of new technology and automated customer experience requirements help to not only to reduce the redundancy of manual labor but also fuels the productivity & efficiency of tasks. For instance, the company published a report describing how to use RPA to deliver improved customer service experience.

Financial Services

The financial services sector presents its own set of drivers, challenges, and opportunity trends due to the entirely different take on security practices and regulatory landscape. Besides the financial industry, CX Network also caters to retail, which includes loyalty schemes and ranges from mortar to e-commerce. Similarly, the telecom industry remains dynamic due to customer turnover and retention. Furthermore, CX Network also prioritizes employee engagement as a critical driver for delivering quality customer service experience as an engaged employee can double as a brand advocate.

Company Information

Company Name: CX Network