Deskoala
Deskoala serves as a centralized help desk and ticketing software, streamlining customer support requests across various channels such as email, web, and phone. It tracks action history and analyzes service KPIs through user-friendly dashboards, enhancing support management, process optimization, and performance measurement for teams aiming to elevate customer service efficiency.
Top Deskoala Alternatives
BeInContact
BeInContact is a cloud-based customer service software that seamlessly integrates multiple communication channels into a single platform.
Software Assistenza
Software Assistenza offers a cloud-based solution that enables users to manage technical interventions, calls, and appointments seamlessly across various platforms, including Windows, Linux, and MAC.
Stip
Revolutionizing customer experience, Stip AI enhances operational efficiency while significantly cutting costs and response times.
SitoVivo Live Chat Software
This live chat software enables real-time interaction with users through instant messaging, enhancing customer service experiences.
WitiOp
WitiOp enhances customer service by streamlining real-time interactions via WhatsApp, one of the most popular messaging platforms.
Happi
Designed for small teams, this email support app simplifies customer engagement by consolidating all emails into one secure platform.
DeskOne
By allowing clients to concentrate on their core objectives, DeskOne streamlines project execution, ensuring that...
UMNION
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easiware
With a flexible platform designed for efficiency, it empowers teams to access customer information seamlessly...
Helpviser
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Innosoft Field Service Management
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Deepdesk
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Verbalyze
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DeepConverse
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Engage 365
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Top Deskoala Features
- Unified support request management
- Multi-channel report consolidation
- Action history tracking
- Intuitive service KPIs dashboards
- Customizable ticketing workflows
- Automated ticket assignment rules
- User-friendly interface design
- Real-time performance analytics
- Integration with existing systems
- SLA management capabilities
- Customer communication tracking
- Comprehensive reporting tools
- Easy escalation procedures
- Knowledge base integration
- Customizable notification settings
- Ticket prioritization features
- User role management
- API access for developers
- Collaborative team communication tools
- Customer satisfaction surveys.
Top Deskoala Alternatives
- BeInContact
- Software Assistenza
- Stip
- SitoVivo Live Chat Software
- WitiOp
- Happi
- DeskOne
- UMNION
- easiware
- Helpviser
- Innosoft Field Service Management
- Deepdesk
- Verbalyze
- DeepConverse
- Engage 365
