easiware
Easiware transforms customer relationship management by centralizing all interactions across channels like email, live chat, and social media. With a flexible platform designed for efficiency, it empowers teams to access customer information seamlessly while ensuring GDPR compliance. This 100% French solution enhances productivity, enabling personalized engagement and fostering long-term customer loyalty.
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Top easiware Features
- Omnichannel customer interaction
- GDPR and HSD compliance
- 100% French product
- Customizable service offerings
- Instant cross-channel responses
- Centralized conversation management
- Comprehensive customer profiles
- Real-time predefined answers
- Unified team communication
- Predefined operational dashboards
- Seamless tool integration
- Dedicated local customer support
- Tailored training programs
- Strategic implementation support
- Efficient claim management
- Personalized customer engagement
- Boosted agent productivity
- Focused customer satisfaction strategies
- Enhanced loyalty-building features
- Love brand transformation support
