easiware
Easiware transforms customer relationship management by centralizing all interactions across channels like email, live chat, and social media. With a flexible platform designed for efficiency, it empowers teams to access customer information seamlessly while ensuring GDPR compliance. This 100% French solution enhances productivity, enabling personalized engagement and fostering long-term customer loyalty.
Top easiware Alternatives
Clustaar
Unlock actionable insights from customer interactions across the web, chatbots, and reviews to enhance product offerings and drive traffic.
K-Now
K-Now is a no-code Digital Adoption Platform that streamlines user onboarding and enhances daily interactions with various business applications.
Eptica Entreprise Suite
The Eptica Enterprise Suite E7, now available in ASP mode, enhances email management with solutions such as "Eptica Email Management ASP Ready." This suite empowers businesses to deliver swift, relevant, and personalized email responses.
luminjo
Luminjo revolutionizes online communication by addressing the limitations of traditional email.
Visiativ Customer Service
Visiativ Customer Service offers tailored support and resources for clients navigating digital transformation, including expertise in SOLIDWORKS, CATIA, and PLM.
luminjo
Luminjo streamlines customer service by centralizing all user inquiries in a single platform accessible via any device.
Vocalcom Salesforce Edition
By utilizing Salesforce Customer 360, it ensures personalized service, boosts agent productivity, and enhances customer...
Innso
With real-time monitoring of interactions and performance indicators, agents gain seamless access to information, enhancing...
Vocalcom Hermes360
With its intuitive interface, it provides unified management across various communication channels, including social media...
Kiamo
Its intelligent omnichannel engine matches interactions with the right advisors, while an intuitive interface and...
Web Customer Service Solution
With real-time insights into customer journeys, it enables tailored responses and skills-based routing, enhancing agent...
Roundesk
Their 100% cloud-based solutions include VoIP telephony, video conferencing, and intelligent call handling, all tailored...
Ibbü
With a remarkable 90% CSAT and the ability to capture 70% more customer engagement, these...
Reecall
With Reecall, companies can handle seven times more tickets without expanding their teams while cutting...
Eloquant
This omnichannel platform centralizes all customer interactions into a user-friendly interface, empowered by AI for...
Top easiware Features
- Omnichannel customer interaction
- GDPR and HSD compliance
- 100% French product
- Customizable service offerings
- Instant cross-channel responses
- Centralized conversation management
- Comprehensive customer profiles
- Real-time predefined answers
- Unified team communication
- Predefined operational dashboards
- Seamless tool integration
- Dedicated local customer support
- Tailored training programs
- Strategic implementation support
- Efficient claim management
- Personalized customer engagement
- Boosted agent productivity
- Focused customer satisfaction strategies
- Enhanced loyalty-building features
- Love brand transformation support
Top easiware Alternatives
- Clustaar
- K-Now
- Eptica Entreprise Suite
- luminjo
- Visiativ Customer Service
- luminjo
- Vocalcom Salesforce Edition
- Innso
- Vocalcom Hermes360
- Kiamo
- Web Customer Service Solution
- Roundesk
- Ibbü
- Reecall
- Eloquant
