By: Kovai Ltd

Documents360 is a powerful document-creation tool that capitalizes on its online nature and competitive pricing plans. Its various features make it unique and preferable by organizations of both high and low scale. Additionally, its cloud-based nature allows its user to avail of convenient versioning and reliable document-hosting systems. It is, thus, a must-have platform for corporations requiring a dedicated knowledge-base at ready access.

From: UK
Based on 2 Votes
Top Document360 Alternatives
  • Bloomfire
  • RightAnswers
  • Helpjuice
  • ScreenSteps
  • KnowledgeOwl
  • Safeharbor
  • Magentrix
  • Support Hero
  • nanorep
  • Self Service Center
  • Helppier
  • Crowdbase
  • KBPublisher
  • Spiceworks Knowledge Base
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Top Document360 Alternatives and Overview



Bloomfire specializes in employee knowledge base tools to help businesses organize their information and content and make it accessible to employees and people as and when they need it.

By: Bloomfire, Inc. From USA
Based on 18 Votes


RightAnswers is an enterprise knowledge hub designed to provide all information and content at a single place to avoid searching too many sources for knowledge.

By: RightAnswers, Inc. From USA


Helpjuice knowledge base software is used by companies and businesses to reduce support emails and create more happy customers.

By: Helpjuice Inc. From USA
Based on 10 Votes


ScreenSteps is a knowledge base system that helps B2B companies build and manage proper suite of customer support documentation that can be easily accessed by visitors, clients and customers.

By: Blue Mango Learning Systems, LLC From USA
Based on 14 Votes


KnowledgeOwl is fully customizable and powerful online knowledge base software used to share information with employees and customers.

By: Silly Moose Software, LLC From USA
Based on 20 Votes


Safeharbor is a powerful, SaaS based knowledge software platform used for effective knowledge management and sharing.

By: Safeharbor Knowledge Solutions From USA


Magentrix software can easily create an internal platform for company employees to share information and...

By: Corporation From Canada

Support Hero

The software can help reduce the number of incoming queries and support tickets by providing...

By: Support Hero From France
Based on 5 Votes


The software is aimed at simplifying and improving customers’ experience by helping them at every...

By: nanorep Technologies LTD From Israel

Self Service Center

The software allows customers to search the solutions, emails, articles, forums, FAQs, incidents and notices...

By: PhaseWare, inc. From USA


It allows users to easily access the guides without having to leave the website or...

From Portugal


The software also features a knowledge base statistics tool to offer important decision-making stats and...

By: Chadha Software Technologies From India
Based on 7 Votes


Businesses and companies can easily gather content and information that matters and share the same...

By: Crowdbase Inc. From Canada


The software is widely used by customer support services that need a centralized database of...

By: Double Jade LLC
Based on 15 Votes

Spiceworks Knowledge Base

The software can be used to share IT tips, guides, knowledge and content with fellow...

By: Spiceworks Inc. From USA

Document360 Review and Overview

Keeping a critical document handy at all times used to be much more complicated in the earlier days of corporations than it is today. This modern easiness is mainly owed to the advent of cloud-based document hosting technologies. Document360 counts itself as one of the best among such services, and as millions of its uses would attest to, it is not an empty boast. Additionally, it is not a simple hosting solution; it is a fully-featured knowledge-base creation system with all the features to boot.

Good service is essential for the retention of customers of the company. Document360 is all about extending this service to the company's employees without skimping on the customer's bit. Using the cloud platform, employees can effectively plan and collaborate to realize them well before the projected execution date. On the other hand, customers get to solve their problems themselves using a dedicated and cleanly-marked knowledge resource.

Documentations that actually ease the work

Keeping updated documentation about proprietary systems is hugely vital for the smooth functioning and operability of said systems. However, keeping information about slightly older and legacy systems is just as important. This means that documents get piled up digitally without proper marking. Document360 effortlessly mitigates this problem by introducing its document versioning system, allowing companies to create user-manuals corresponding to the platform's respective version. This will enable them to manage their versioned knowledge-base without incident.

Kickstarting collaboration with Document360

The next area of expertise of Document360 is teamwork. Through its real-time collaborative solutions, the platform eases the way to a team victory. The platform can be easily used for solving significant and minor business problems by creating comprehensible problem statements, planning the solution using graphs, and setting roles for the execution of the solution.

Company Information

Company Name: Kovai Ltd

Company Address: LEFA Business Park, Planwell House 35 Edgington Way, Sidcup DA14 5B

Founded in: 2018

Top Features

  • Unlimited Articles
  • Custom Domains
  • Global CDN
  • Private KB
  • Unlimited Private Readers
  • Back up and Restore
  • KB Assistant
  • URL Redirects
  • Export to PDF
  • IP Restrictions
  • Audit Logging
  • Language Localization
  • KB Portal
  • Platform API