Feedbackly
Feedbackly is an innovative CX platform that empowers businesses to enhance customer attraction and retention through AI-driven insights. By automating feedback collection and analysis across various touchpoints, it reveals critical drivers of customer behavior, emotions, and sales performance, enabling companies to take informed actions and optimize their customer journey effectively.
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Top Feedbackly Features
- AI-driven feedback analysis
- Pre-built survey templates
- Customizable survey creation
- Automated lead generation
- Real-time complaint resolution
- Integration with popular platforms
- Emotional Value Index measurement
- Comprehensive customer journey mapping
- Root-cause analysis tools
- Automated notifications for teams
- Expert onboarding programs
- Predictive analytics for churn
- Behavioral targeting capabilities
- KPI tracking for NPS
- Continuous CX education resources
- Global CX market insights
- Multi-channel feedback collection
- Success tracking for 400+ businesses
- Engagement metrics visualization
- Engagement-driven feedback loops
