Feedbox
Feedbox is a versatile SaaS platform designed for businesses to conduct customer satisfaction surveys, including NPS, both at points of sale and remotely. It streamlines installation and programming, providing tailored survey solutions. Utilizing advanced tech and big data insights, it transforms feedback into actionable KPIs, enhancing customer interaction and driving long-term relationships.
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Top Feedbox Features
- Plug and play installation
- Comprehensive survey design support
- Real-time customer feedback
- Multi-channel feedback collection
- Customizable survey templates
- AI-driven sentiment analysis
- NPS and CSAT methodologies
- Targeted demographic insights
- Immediate employee satisfaction measurement
- Integrated BIG DATA capabilities
- User-friendly interface
- Competitive pricing model
- Long-term business relationships focus
- Flexible and adaptable solutions
- Data processing into KPIs
- On-site feedback efficiency
- Remote survey convenience
- Tailored R&D capabilities
- Communication channel management
- Event-specific survey options
