Customer Feedback & Satisfaction

Measuring customer satisfaction level toward your business is important to keep your customers’ loyalty and trust. You can grow your business only if you can keep your customer feedback level on the positive scale. Thus, gathering customer feedback periodically is important to help measure your business performance, so that you can fix any mistakes and improve the quality of your products and services in a timely manner. Customer Feedback and Satisfaction Software helps you to gather customer feedback and measure your customer satisfaction automatically and monitor the result in real time.

These are some of the best customer feedback and satisfaction software that you can use for your business: 
1

Usabilla

Provides the standard user feedback system that you can use for websites, apps, and emails.

By: Usabilla B.V. From Netherlands
Based on 3 Votes
2

UserVoice

Provides feedback and online helpdesk software that helps you to grow and keep your customers.

By: UserVoice, Inc. From USA
Based on 14 Votes
3

WebEngage

Provides an on-site customer engagement suite that allows you to gather feedback and customer insights on your website with push notifications.

By: Webklipper Technologies Pvt Ltd From India
Based on 21 Votes
4

Qualaroo

Provides voice of customer survey software that allows you to get customer insights and grow your business.

By: Qualaroo, Inc. From USA
Based on 5 Votes
5

Survicate

Provides customer feedback software that allows you to conduct targeted insight surveys and improve your business results.

By: Survicate sp. z o.o. From Poland
Based on 25 Votes
6

OpinionLab

Provides website feedback software that helps to boost your customer loyalty and satisfactions.

By: OpinionLab Inc. From USA
Based on 13 Votes
7

GetSatisfaction

Provides online community forum software designed specifically to gather customer feedback.

By: Get Satisfaction, Inc. From USA
Based on 4 Votes
8

UserReport

Provides free and easy-to-use online survey creation software that allows you to gather user feedback and data easily.

By: UserReport From Denmark
9

Kampyle

Provides customer feedback software designed for the digital enterprise. It features comprehensive...

By: Kampyle LTD. From Israel
10

UseResponse

Provides feedback, help desk, and knowledge base software that allows you to gather ideas and feedback from your customers.

By: USWebStyle, Inc From USA
Based on 29 Votes
11

UserEcho

Provides online customer support solutions that include ticketing service, live chat, knowledge base, and forum.

By: UserEcho, LLC. From USA
Based on 1 Vote
12

Promoter.io

Provides net promoter score and customer loyalty management software that allows you to increase renewals and grow your business.

By: Promoter.io Inc. From USA
Based on 5 Votes
13

Qualtrics Site Intercept

Provides website feedback survey and forms that allow you to capture value from your website visitors.

By: Qualtrics, LLC From USA
14

Usersnap

Provides visual bug tracker software designed for web projects that allows you to collect bug report feedback from your users.

By: Usersnap GmbH From Austria
Based on 33 Votes
15

Zinputs

Zinputs is a Widget and Micro Content Management platform that allows your Customer to provide feedback specifically about any part of website.

By: Sentience From The Netherlands
Based on 1 Vote
16

GetFeedback Online Surveys

Provides online survey software that allows you to create engaging online surveys in minutes and see the result in real-time.

By: GetFeedback, Inc. From USA
17

UsabilityTools Voice of Customer

Provides the voice of customer and customer feedback software that allows you to get real-time feedback from your customers.

By: Cogision Sp. Z O.o. From Poland
18

Client Heartbeat Survey Tool

Provides customer satisfaction software that allows you to measure customer satisfaction and identify unhappy customers.

By: Client Heartbeat Pty Ltd. From Australia
19

Gleantap

Gleantap is a leading SMS messaging solution for fitness studios to reduce churn & drive repeat visits.

By: Gleantap From United States
Based on 4 Votes