Glassix

Glassix

An innovative AI-powered unified messaging platform, Glassix centralizes customer interactions across various digital channels, including social media, SMS, and live chat. By streamlining inquiries in one interface, it enables agents to manage multiple requests simultaneously, enhancing response times and significantly boosting eCommerce activity without sacrificing service quality.

Top Glassix Alternatives

1

Replypad

Replypad streamlines team communication by consolidating shared inboxes like support@ and info@ into one manageable platform.

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Roojoom

Roojoom empowers businesses by utilizing personal AI engines to streamline customer journeys from initiation to resolution.

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3

TimelinesAI

Effortlessly manage WhatsApp communications with TimelinesAI, which seamlessly synchronizes contacts and chats with major CRMs like Salesforce, HubSpot, and Zoho.

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4

Orlo

Orlo’s Social Media Management Platform empowers public sector organizations to enhance digital engagement and build trust within their communities.

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Blinger

Blinger is an advanced Customer Communications Management Software designed to enhance client engagement across various messaging apps and social networks.

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Zendesk Connect

Zendesk Connect empowers businesses to enhance customer and employee interactions through seamless messaging across various channels.

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CCM Platform

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ZyraTalk

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Airy Messenger

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10

Superchat

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11

Apple Business Chat

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Terin

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OpenText Exstream

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Connexease

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esendex

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Top Glassix Features

  • AI-powered chatbot integration
  • Unified messaging platform
  • Cross-channel communication support
  • Visual no-code chatbot tools
  • Real-time inquiry management
  • Multi-channel inquiry resolution
  • High-volume inquiry handling
  • GPT-4 conversational AI
  • Customizable API integration
  • Centralized service delivery
  • Instant messaging and SMS support
  • E-commerce activity enhancement
  • Efficient customer service automation
  • Simultaneous multi-inquiry management
  • Improved response times
  • Seamless social media integration
  • Robust security features
  • Subscription-based service model
  • Global integration partnerships
  • Enhanced customer experience