HGEM
An award-winning hospitality platform, HGEM empowers operators to elevate guest experiences through data-driven insights. By seamlessly integrating guest feedback, online reviews, and mystery audits, it provides actionable strategies for continuous improvement. With user-friendly dashboards and robust analytics, operators can enhance service quality, boost customer satisfaction, and foster loyalty.
Top HGEM Alternatives
Reviewa
An automated system designed for businesses, Reviewa captures and showcases positive customer feedback seamlessly.
Yumpingo
Empowering hospitality teams, Yumpingo enhances guest experiences through real-time feedback and actionable insights.
AddStars
AddStars is an innovative review management software that transforms customer satisfaction into glowing online testimonials.
EmbedMyReviews
Managing client reputations has never been simpler. This no-code platform...
Chalkboard
Chalkboard is an innovative review management software designed for teams on the go.
HelpfulCrowd
Review management software enhances brand trust by facilitating more customer feedback, leading to increased traffic and sales.
Opinew Product Reviews
With a quick 15-minute setup, it imports reviews from platforms like Amazon and enhances customer...
Trustmetrics
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Senja
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Review Spotter
By leveraging AI-driven sentiment analysis, it provides real-time insights into customer feedback, enabling quick incident...
Crozdesk
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wow reviews
It directs satisfied customers to preferred review platforms while privately addressing negative feedback, preserving brand...
Notifia
Users can select and customize interactive tools like pop-ups and messages based on visitor behavior...
Reviewnicely
Users can effortlessly collect reviews via SMS, email, and QR codes while managing all feedback...
Preferrd
With tailored analytics and customizable display tools, it consolidates reviews at the consultant level, fostering...
Top HGEM Features
- Data-driven guest insights
- Branded feedback sites
- Interactive analytics dashboards
- Quick review response templates
- NPS and demographic analysis
- Dish performance tracking
- Real-time guest alerts
- Mystery guest audits
- Internal benchmarking tools
- Customizable feedback configurations
- Comprehensive reputation monitoring
- 360° customer view
- Customer success collaboration
- User-friendly manager interface
- In-depth analytics for strategists
- Continuous operational improvement cycles
- League tables for dish ratings
- Feedback integration from multiple platforms
- Continuous guest satisfaction tracking
- Actionable operational decision support
