Yumpingo
Empowering hospitality teams, Yumpingo enhances guest experiences through real-time feedback and actionable insights. With over 50 integrations, it captures customer sentiment via tailored surveys across various channels. By analyzing feedback at every operational level, businesses can make informed decisions that drive loyalty, reduce churn, and boost sales and satisfaction.
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Top Yumpingo Features
- Real-time feedback capture
- Smart sentiment surveys
- Custom feedback surveys
- Multi-channel feedback collection
- Actionable insights dashboard
- Live guest feedback tracking
- Menu item performance analysis
- Server performance evaluation
- Shift-level feedback insights
- Continuous improvement processes
- Integration with 50+ services
- User-friendly mobile interface
- Incremental business improvement tracking
- NPS performance mapping
- Complaint resolution workflow
- Task assignment for teams
- Root cause analysis tools
- Customer satisfaction benchmarking
- Performance metrics visualization
- Boosted repeat visit rates
