IBM Sterling Store Engagement
IBM Sterling Store Engagement empowers store associates with tools that enhance customer service and loyalty. It offers real-time inventory visibility, personalized product recommendations, and efficient omnichannel fulfillment options, including curbside pickup and ship-from-store capabilities. This solution streamlines task management, enabling a seamless in-store shopping experience without long wait times.
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Top IBM Sterling Store Engagement Features
- Real-time inventory visibility
- Mobile checkout capabilities
- Omnichannel fulfillment options
- Personalized recommendation engine
- Cross-sell and up-sell tools
- Task management for employees
- Flexible return management
- Seamless in-store purchasing
- Curbside pickup functionality
- Buy online
- pick up in-store
- Ship from store capabilities
- Optimized pick
- pack
- and ship
- Inventory consolidation across stores
- Comprehensive order management system
- Actionable workflows powered by AI
- Standardized inventory processes
- Real-time customer order data
- Integrated customer service features
- Easy access to product info
- Enhanced shopper experience from discovery.
