IBM watsonx Orders
An AI-powered voice agent, watsonx Orders revolutionizes the drive-thru experience by efficiently taking orders with minimal crew intervention—handling up to 87% without assistance. Capable of managing complex customizations and mobile pickups, it enhances throughput to 150 cars per hour while seamlessly integrating loyalty programs, ensuring a smoother operation for both guests and staff.
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Top IBM watsonx Orders Features
- AI-powered voice order taking
- Supports complex customizations
- Integrates with loyalty programs
- Handles mobile orders
- Minimal crew intervention
- Quick handoff to crew
- High throughput capability
- Dual-lane drive-thru support
- Real-time menu availability
- User-friendly dialogue management
- Efficient order processing
- Scalable for business growth
- Accurate order recognition
- Enhances customer experience
- Reduces wait times
- Speeds up pay window
- Streamlined workflow automation
- AI-driven drive-thru optimization
- Reliable performance under pressure
- Customizable for unique menus
