Inbenta

Inbenta

By: Inbenta Technologies Inc.

The AI powered intelligent search services provided by Inbenta help businesses to offer effortless online shopping experience to customers. It offers language processing and artificial intelligence services to online retailers as well as business owners. It lets users to increase visitor conversions with click-to-cart & search-to-cart services. With Inbenta in place, businesses provide a good site experience which can result in repeat customers, lesser abandonments and higher conversions.

From: USA Web Visibility: 40.63%
Top Inbenta Alternatives
  • FishEye
  • Reflektion
  • MerchantWords
  • Azure Search
  • Lucidworks
  • Doofinder
  • Swiftype
  • Algolia
  • Unbxd
  • SearchSpring
  • Nextopia
  • SLI Systems
  • FreeFind
  • Search Technologies
  • Celebros
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Top Inbenta Alternatives and Overview

1

FishEye

By: Atlassian
Based on 14 Votes
2

Reflektion

Reflektion is a site search platform that helps companies to increase their revenue and visitor conversions by helping their customers with prioritized product list on their sites.

By: Reflektion, Inc. From USA
Based on 6 Votes
3

MerchantWords

If you are an Amazon seller struggling to boost your sales by getting a higher search rank, MerchantWords is your problem’s solution.

By: MerchantWords
Based on 5 Votes
4

Azure Search

Azure Search is a cloud-based search service provided by Microsoft Azure Cloud Platform.

By: Microsoft
Based on 13 Votes
5

Lucidworks

Lucidworks is an online service provider that caters to the needs of organizations by building search engines.

By: Lucidworks
Based on 10 Votes
6

Doofinder

Doofinder offers site search services to businesses. The semantic processing...

By: Namiria Service Solutions, S. L., From Spain
7

Swiftype

It helps business owners with page ranks that are specific to their mobile applications or...

By: Swiftype Inc From USA
8

Algolia

It assists businesses by offering their clients with relevant and instant search results starting...

By: Algolia From USA
Based on 24 Votes
9

Unbxd

It can let site owners in reducing bounce rates and increasing order values...

By: Unbxd Inc From India
Based on 1 Vote
10

SearchSpring

It lets businesses to help customers in finding what they are searching for, no matter...

By: B7 Interactive From USA
Based on 16 Votes
11

Nextopia

It has been delivering advanced information retrieval services to online retailers and businesses...

By: Nextopia Software Corporation From Canada
12

SLI Systems

It makes online shopping easier for its clients’ customers with SEO, recommendations, mobile, merchandising and...

By: S.L.I. Systems, Inc. From USA
Based on 22 Votes
13

FreeFind

It provides users with professional search capabilities for their websites...

By: FreeFind.com
14

Search Technologies

Search technologies offers several services ranging from managed to experts-to-hire services...

By: Search Technologies From USA
15

Celebros

It gives online retailers the opportunity to make the most out their websites and convert...

By: Celebros, Inc. From USA
Based on 1 Vote

Inbenta Review and Overview

AI is transforming the field of economics, analytics and customer relations alike. It can be considered as a definite progression of technology. Inbenta is a Spanish company that is helping AI revolutionize business. Through the implementation of AI in existing search processing technology, Inbenta is allowing thousands of companies to reach peak customer satisfaction.

AI-based NLP for chatbots

Inbenta has pre-trained neural networks that can easily understand the customer’s queries and produce dynamic responses. This is done via natural language processing. Inbenta's AI can create helpful and organic responses in real-time so that the consumers can get all the help they need, quickly.

Technology behind NLP

Inbenta neural networks are trained to understand the meaning behind the query, rather than simply searching for a keyword and analyzing it to produce a result. This means that much more accurate advice is dispensed by the chatbot. Thus, the NLP utilizes a Meaning-Text Theory algorithm, which is much more effective than its competitors.

Also, the chatbot engine can effectively merge with the company’s existing CRM technology to reach the customers through digital channels like email and SMS. The NLP capability of the chatbots can be further calibrated by AI developers by analyzing the AI’s response and modifying accordingly.

Customizable and convenient AI solutions

Since the AI systems come pre-trained, they are ready to be used right from the start and there is no requirement for any additional training. Also, the AI can be trained in less than a month, which makes its deployment very fast. Furthermore, the functionality of the AI can be further expanded as it uses common and convenient open-source APIs having dedicated SDKs for modifications.

The decision trees can also be customized through Inbenta’s interface, through a simple drag-and-drop interface. Through extensive customization and an intelligent NLP engine, Inbenta's AI solution can effectively solve problems, respond to the customers and collect data for fueling better business decisions and further development.

Company Information

Company Name: Inbenta Technologies Inc.

Company Address: 440 North Wolfe Road, Sunnyvale, CA, USA

Founded in: 2005

Top Features

Core Features
  • Detailed Analytics
  • Autocomplete Search Results
  • Avatar & Hybrid Chat
  • Instant Answers
  • Category Tree
  • Virtual Assistant
  • Semantic Search
  • Automated Responses
  • Canned Responses
  • Sentiment Analysis
  • Community Forum
  • Managing E-mails
  • Live Chat
  • Natural Language Ticketing
  • Priority Classification
  • Social Media Ticketing
  • Surveys Creation
  • E-commerce Search
  • Long Tail SEO
  • Cross Selling
Integration
  • Google Integration
  • Mobile Integration
  • Zendesk Integration
  • Service Cloud Integration
  • Desk Integration