Intelligov
Intelligov offers advanced 311 Call Center Software tailored for county and city governments. This platform enables users to create and customize services, ensuring efficient routing of service requests to relevant departments and vendors. Integrated mobile apps for both Android and iPhone enhance accessibility, while robust tracking features monitor labor, equipment, and materials consumption.
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Top Intelligov Features
- Custom service creation
- Multi-department integration
- Real-time service request tracking
- Automated alert notifications
- Mobile app synchronization
- User-friendly interface
- Asset usage analytics
- Cloud-based data storage
- Customizable reporting tools
- Service request prioritization
- Public feedback collection
- Integration with existing systems
- Remote access for field workers
- Historical data management
- Performance metrics dashboard
- Service request escalation protocols
- Vendor management system
- Interactive service maps
- Community engagement tools
