Lateral
Lateral revolutionizes business operations by automating manual tasks across various sectors, including government and legal services. Its advanced CRM and case management software enhances efficiency with tailored workflows, automated reminders, and secure cloud technology. Organizations benefit from improved usability and 24/7 support, ultimately saving precious time and resources.
Top Lateral Alternatives
EQ Outreach
EQ Outreach serves as a reliable digital and global case management platform, offering a secure, COTS-based solution.
GovMetric
Offering a robust solution for public service organizations, GovMetric enables a deep understanding of customer experiences across various channels.
eMunicipality
eMunicipality offers cities and towns a seamless way to manage public administration through a single platform.
Arcus Built Environment
Arcus Built Environment applications enhance local services by optimizing planning, building control, and land charges through innovative cloud-based technology.
eCase
eCase streamlines case management across the UK public sector, enabling teams to efficiently log, process, and respond to various types of correspondence, including Freedom of Information requests and complaints.
Landmark
Landmark is a tailored government software solution designed to streamline official records management.
LegisPro
Its data-first approach enhances precision, allowing for seamless collaboration and automated amendment generation...
Intelligov
This platform enables users to create and customize services, ensuring efficient routing of service requests...
Deckard
Trusted by over 500 jurisdictions, it enables an impressive average compliance rate of 95.3%, ensuring...
illico
By streamlining workflows and enhancing community engagement, it empowers public sector teams to deliver prompt...
National Geomatica
Its Code Enforcement app efficiently tracks complaints from initial inquiry through resolution, ensuring seamless processes...
iCompass
By eliminating paper-based processes, it streamlines access to real-time agendas, minutes, and meeting recordings...
My County Apps
With mobile applications, iPad kiosks, and streamlined web services, it simplifies transactions and reduces processing...
HGO Collections
It enhances collection efficiency through secure payment processing, real-time updates, and advanced search functionalities...
VADAR Systems
Their robust solutions encompass software development, data migration, and technical support, ensuring seamless implementation...
Top Lateral Features
- Automated workflow management
- Customizable fields and workflows
- Two-way SMS communication
- Telephony system integration
- Automated invoice reminders
- FCA compliance automation
- MOJ compliance processes
- 24/7 UK-based help desk
- Private cloud technology
- Local installation options
- ISO 27001 certification
- User-friendly interface design
- Powerful decision engine
- A/B testing capabilities
- Machine learning optimization
- High service availability
- Streamlined debt recovery processes
- Time-saving automation features
- Enhanced customer relationship management
- Case load management efficiency.
