InvGate Service Management
A no-code solution tailored for dynamic IT operations, InvGate Service Management empowers organizations to manage incidents seamlessly. Its intuitive ticket management allows agents to prioritize tasks based on urgency and SLA, enhancing efficiency. With customizable dashboards and robust automation, teams gain insights and streamline processes, ensuring outstanding service delivery across departments.
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Top InvGate Service Management Features
- No-code solution
- Flexible automation workflows
- Customizable performance dashboards
- Integrated knowledge base
- AI-powered suggestions
- Cross-analysis of metrics
- Unified IT asset management
- Branded self-service portal
- Third-party app integrations
- Multi-channel support options
- SLA and priority management
- Performance self-improvement tools
- Access to Customer Success team
- Easy migration process
- Request time tracking
- Incident linking with devices
- Ticket visibility and organization
- Stakeholder satisfaction metrics
- Pre-built functionalities
- Service catalog access
