Ticketing Application for Office 365
The Ticketing Application for Office 365 streamlines the ticket management process with a user-friendly interface. Users can generate tickets with a single click, attach relevant files for clarity, and prioritize urgent requests. Each ticket can be assigned to a manager and requestor, while status categories facilitate efficient tracking and resolution.
Top Ticketing Application for Office 365 Alternatives
Team 360
Team 360 revolutionizes accreditation management with its fully customizable software solutions, designed to streamline processes and enhance collaboration among stakeholders.
smartImager
smartImager streamlines Windows deployment and migration across diverse environments, allowing users to deploy hardware-independent images rapidly.
Start.ly
Start.ly is a versatile platform designed for IT service delivery organizations, enhancing project management, customer support, and resource utilization.
TechSuite
TechSuite consolidates essential repair tools into one powerful application, enabling users to automate multiple processes effortlessly.
MISO3
MISO3 revolutionizes IT service management by centralizing vendor service data, ensuring organizations have real-time insights into costs and commitments.
InvGate Service Management
A no-code solution tailored for dynamic IT operations, InvGate Service Management empowers organizations to manage incidents seamlessly.
FQHC Cloud Hosted Services
By transitioning to secure, scalable cloud infrastructure, health centers benefit from improved data management, continuous...
Symantec Ghost Solution Suite
This award-winning software enables rapid migration to current operating systems, facilitates custom configurations, and simplifies...
vCIOToolbox
It equips providers to navigate the evolving cybersecurity landscape, offering GRC tools for assessments and...
CA Service Desk Manager
By promoting collaboration and breaking down silos, it enhances teamwork and streamlines communication...
Knowledge-Based Support
It provides tailored solutions to meet diverse needs, ensuring efficiency in handling inquiries...
Shift Left
It enables L1, L2, and field techs to handle common user and device issues efficiently...
The Thrive Platform
Tailoring experiences to different roles, it enhances self-service for users while streamlining IT operations...
BMC Helix Enterprise Service Management
This SaaS platform enhances productivity and collaboration, utilizing AI and machine learning for streamlined operations...
SQL Admin Toolset
By simplifying routine tasks such as backup monitoring, job management, and configuration checks, it enables...
Top Ticketing Application for Office 365 Features
- One-click ticket generation
- Attach files to tickets
- Urgent ticket marking
- Assign manager to tickets
- Assign requestor to tickets
- Status categorization of tickets
- Ticket tracking and management
- User-friendly interface
- Screenshot attachment for clarity
- Comment addition on tickets
- Real-time notifications for ticket updates
- Customizable ticket statuses
- Integration with Office 365
- Search functionality for tickets
- Analytics and reporting features
- Email notifications for ticket changes
- Mobile access for ticketing
- Collaboration tools for team members
- Automated ticket prioritization
- User roles and permissions management
